FAQs

Do I need to be home when MVI cleaning arrives?

-No! Many of our clients work and have busy schedules, and we accommodate them by making prior arrangements.

If something is omitted or not done to my satisfaction will you return and correct it?

Yes, we guarantee our work is done to your satisfaction. We are not satisfied unless you are! Our reputation is dependent upon our customers valuing our services. We encourage customer communication and use your input to heighten our level of cleaning services.

Book us!

Will the same team always come to my house to clean?

We prefer to send the same teams to clean the homes of our regularly scheduled clients. It's more effective for you and also for our staff.

Schedule a Visit!

How many cleaning people do you send?

In most instances, there will be a team of two in your home.

See what we can do!

How long will it take to clean my house?

Of course, the time will vary depending on the size of your home, but in most cases for most homes, it takes approximately two hours.

Find out what we can do for you!

How do you select your employees?

word of mouth from our current employees is our most successful recruiting tool. All prospective employees are asked questions regarding their honesty, integrity, dependability, strengths, and weaknesses at the time of their application. When a decision is made to hire an individual, we make reference calls to previous employers.

See for yourself why we're the best!

Is your company insured?

Yes, we are insured, providing liability and property damage coverage for your protection.

Book a visit now!

How can I pay for my cleaning service?

You can pay by cash or check at the time of cleaning.

Spend less, get more!

Frequently Asked Questions

Can’t find an answer? Call us at (215) 410-7298 or email mvicleaningservice@gmail.com, and we’ll be in touch!

“Do I need to be at home when MVI Cleaning arrives?”

Many of our clients are not at home and leave us a key in a secure location. Others are at home and you can be sure that our professional staff will do their tasks quietly and efficiently without disrupting your day or your privacy

”If something is omitted or not done to my satisfaction will you return and correct it?”

”Will the same team always come to my house to clean?”

We prefer to send the same teams to clean the homes of our regularly scheduled clients. It’s more effective for you and also for our staff.

”How many cleaning people do you send?”

In most instances, there will be a team of two in your home.

”How long will it take to clean my house?”

Of course, the time will vary depending on the size of your home, but in our experience, a typical 3 bedroom/2 bathroom house generally takes our team two hours.

“How do you select your employees?”

Word of mouth from our current employees is our most successful recruiting tool. All prospective employees are asked questions regarding their honesty, integrity, dependability, strengths, and weaknesses at the time of their application. When a decision is made to hire an individual, we make reference calls to previous employers.

”Is your company insured?”
Yes, we are insured, providing liability and property damage coverage for your protection.

”How can I pay for my cleaning service?”

You can pay by cash or check at the time of the cleaning.

We invite you to call us at 215-410-7298

with any questions that you may have.

You can also submit your email inquiry right here on our site, using our contact form.